HOW TO CREATE A CHANGE REQUEST IN SERVICENOW | Step-by-Step Tutorial
19:21
YouTubeeztv International
HOW TO CREATE A CHANGE REQUEST IN SERVICENOW | Step-by-Step Tutorial
What you will learn in this video: CR vs. RFC: Understanding the difference and why you need a Change Request The Approval Process: Explaining the role of the TRB (Technical Review Board) or CAB (Change Advisory Board) Rollback Plan Importance: Why you must define a Rollback strategy in case of failure ServiceNow Change Request Form Walkthrough ...
1.2K viewsNov 23, 2024
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